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Our Reviews

Overall Verified Testimonial Score

4.84

Composite Score

Quality

Customer Service

Value

Review Date: 07/30/2017 | Author: Lavoris H.

Comments: Very professional and service work was completed efficiently and quickly

Review Date: 07/08/2017 | Author: Thomas K.

Comments: The responded to my request right away to check my hot water heater and had a tech to my home within an hour. They diagnosed the problem quickly told me my options. Once I decided what I wanted to do which was replace the water heater they had another tech bring one over and they completed the work quickly and efficiently. They took time to make sure I knew how the new unit operated. I would recommend them for any plumbing work.

Review Date: 06/24/2017 | Author: Mrs james P.

Comments: TECH WAS VERY PROFESSIONAL AND HELPFUL. WILL CALL AGAIN WHEN NEEDED

Review Date: 06/22/2017 | Author: Pamela S.

Comments: Efficient and professional. Cost was a little higher than I anticipated based upon the reported average; however, when I called around the price turned out to be competitive.

Review Date: 06/17/2017 | Author: Robert K.

Comments: Very quick and to the point. No BS.

Review Date: 05/09/2017 | Author: Royce L.

Comments: Kweisi and his helper did a great job in a timely and courteous manner.

Review Date: 04/29/2017 | Author: Alexis D.

Review Date: 04/24/2017 | Author: Jim E.

Comments: Professional, punctual, and priced very reasonably. I have used multiple plumbers over the years... Unquestionably, Xpress was the best service and repair experience.

Review Date: 04/15/2017 | Author: Lisa B.

Comments: Plumber Kwesi called before the appointment to confirm he would be at my home at the appointment time. He was knocking on the door on time. Assessed what repairs I needed and quoted me a reasonable price.

Review Date: 03/25/2017 | Author: a Neighbor

Review Date: 03/03/2017 | Author: Yogesh V.

Comments: Easy going, easy to talk to; Kwesi gives you impression' Relax, Yes I can take care of your problem and he did take care of plumbing issue I had. Charles initially came to my home, very polite and nice to talk to. He is one the who recommended getting Leak Dr. as the leakage was under the slab. Money wise, reasonable compared to others in similar area.

Review Date: 03/02/2017 | Author: Christopher S.

Comments: Very prompt response as this was an emergency situation.

Review Date: 02/27/2017 | Author: James B.

Comments: Very professional and speedy. Inspected the work and I was very satisfied.

Review Date: 01/22/2017 | Author: Keith G.

Comments: Mr. Kwesi was very knowledgeable and explained the problem in term we could understand.

Review Date: 01/13/2017 | Author: John B.

Comments: My plumber's name was Kwesi. He is very good and I would recommend him to a friend or relative. He had my best interest in mind and his pricing was very fair

Review Date: 11/20/2016 | Author: Patricia B.

Comments: Mr. Kwesi is very knowledgable & was very detailed about the installation of water heater. He answered all of my questions & provided me with information that would help me in the future. His prices are very fair. Mr. Kwesi is #1 on my list for repeat service. I highly recommend Mr. Kwesi. He has a wonderful personality.

Review Date: 11/11/2016 | Author: a Neighbor

Comments: N/A

Review Date: 09/29/2016 | Author: Trevor W.

Comments: Kwesi was able to meet me at my house 15 minutes after I called him for an estimate. After listening to the problem, he thoroughly investigated and proposed two solutions and estimates, one to immediately fix the problem (snake the drain) and the second (replace a length of cast iron pipe) for a long term repair. He also gave me additional advice on how to keep the pipes running clear after this repair. Great customer service and value!

Review Date: 09/26/2016 | Author: Todd L.

Comments: Quick and professional

Review Date: 09/14/2016 | Author: a Neighbor

Comments: Come on time. No trip charge. Good communicaitons

Review Date: 09/11/2016 | Author: Janet B.

Comments: Press Drain & Plumbing were very professional and thorough in their job. When they left here they cleaned everything up and it looked nice. I would use them again.

Review Date: 07/30/2016 | Author: Jeannette P.

Comments: Came on time and completed the job quickly. Courteous and reasonable. I will call them for any plumbing issues that I have.

Review Date: 07/30/2016 | Author: Kim D.

Comments: Very good quality fast , plumbing service but pricey, but I guess all licensed plumbers are pricey.

Review Date: 07/16/2016 | Author: a Neighbor

Comments: Plumber came on time and got the job done

Review Date: 07/11/2016 | Author: Louise B.

Comments: They were courteous and professional.

Review Date: 06/29/2016 | Author: Alex O.

Comments: They helped me fix an outside faucet and were excellent!

Review Date: 06/27/2016 | Author: Kendall D.

Comments: A relaxed experience

Review Date: 06/19/2016 | Author: Bob C.

Comments: Very fast response time. Kwesi did the work as requested. I'm very pleased.

Review Date: 06/10/2016 | Author: Bob H.

Comments: They were prompt and on time...Gave repair estimate before beginning the job...cleaned up work areas after job was finished.

Review Date: 06/10/2016 | Author: Jennifer J.

Comments: Xpress Drain provided outstanding service! Kwesi and Charles were great, providing efficient quality service. I highly recommend!

Review Date: 05/19/2016 | Author: a Neighbor

Comments: Great customer service! Showed up ahead of schedule and patiently waited for me to get there. Completed work professionally and quickly for a great price!

Review Date: 05/04/2016 | Author: Reginald W.

Comments: This company did an excellent job for the price quoted. I would use them again. The technician was very courteous and knowledgeable with him skills and advise.

Review Date: 03/04/2016 | Author: Suzanne D.

Comments: So pleased with the gentlemen who completed our job. So professional! Kept everything so clean. Great price and great customer service. I'm going to tell everyone in my neighborhood about them. Will always call Xpress in the future.

Review Date: 02/12/2016 | Author: Nita A.

Comments: I was thrilled with the technician. He was prompt, courteous and knew what he was doing. Unfortunately, the price quoted was not the final number and "things" kept being found that drove the price up. I should have known the quote would not be the final number and in the end the price was lower than I expected to pay for the project. (So why am I complaining?) You should call Express Drain and Plumbing if you need a plumber.

Review Date: 01/19/2016 | Author: Akua P.

Comments: qwazsi was professional, attentive , informative. I will use this service again for future needs.Great customer service.

Review Date: 01/17/2016 | Author: Mary A.

Comments: pleasant technician, competent. called immediately for an appointment and were able to come within an hour ;

Review Date: 01/02/2016 | Author: Richard A.

Comments: He also found second leak and repaired.

Review Date: 12/11/2015 | Author: Pearlean S.

Comments: Kwesi arrived earlier than scheduled time.Discovered dents in water heater we had purchased, accompanied us back to Home Depot for exchange.Installed heater promptly. Explained necessary maintenance.Was professional, efficient and knowledgable. Will use this plumber in future . Excellent service!

Review Date: 12/06/2015 | Author: Paul L.

Comments: I had an emergency. They responded very promptly, came quickly and fixed the problem professionally and reasonably. I now have a new plumber

Review Date: 11/27/2015 | Author: Simon Z.

Comments: Professional and timely service.

Review Date: 11/19/2015 | Author: Ken R.

Comments: Very honest. Did not replace what did not need replacing. Acted in a professional way. Wanted to make sure you understood everything he was doing.

Review Date: 11/13/2015 | Author: Dwayne T.

Comments: This contractor was knowledgable, professional, and performed the task efficiently.

Review Date: 10/29/2015 | Author: Darlesia D.

Comments: Having Hot water is truly a privilege. I promise you this company is the best company ever. I called late on a Thursday afternoon, explained what was going on and they came within an hour as promised. If you ever need an honest Master Plumber these guys are the absolute best to have. They were quick, quite, efficient, cleaned up after themselves, and very polite. I have never had a company to my home for repair / work that can match these guys. They deserve a perfect 10, but 5 is all that we can give. Thank you for helping me and family take a hot shower again :) Darlesia D.

Review Date: 10/14/2015 | Author: a Neighbor

Comments: I had a non-emergency plumbing issue and the were at my house within a couple of hours. They were very professional and worked quickly. They did great work.

Review Date: 09/30/2015 | Author: Beth R.

Comments: Very satisfied

Review Date: 09/28/2015 | Author: Nina Y.

Comments: They were on time. Their price was reasonable. Everything was perfect and they cleaned up the water from the plumbing leak.

Review Date: 09/01/2015 | Author: William G.

Comments: these people were, professional, respecrful, thankful and I would hire them again in a minute.

Review Date: 08/24/2015 | Author: Audrey B.

Comments: Professional and courteous

Review Date: 08/22/2015 | Author: Carol S.

Comments: Excellent work, fast, knew the job well and did more than I expected. Very pleased with their work!

Review Date: 08/14/2015 | Author: Mark E.

Comments: As is obvious from their logo, they are extremely fast. From the moment I booked an appointment, the job was done within 2 hours.

Review Date: 08/07/2015 | Author: Kent F.

Comments: Kwesi was on-time, professional, reasonable, knowledgeable and a real pleasure to work with. I will use Xpress Drain for any and all future plumbing needs.

Review Date: 08/04/2015 | Author: Kalvin S.

Comments: Very professional owner and crew. Did exactly as said. Cleaned up after work was done. Left no stone unturned. Would hire again in a heartbeat.

Review Date: 07/02/2015 | Author: Michael H.

Comments: Arrived earlier which was great, the work was very quick and not expensive would definitely recommend and use them again. Thanks for a great job guys!

Review Date: 06/05/2015 | Author: a Neighbor

Comments: They were so great. They gave us a free quote and in the process, they actually fixed the problem and didn't charge us at all. They didn't try to sell us any additional products either. Very professional and nice and would certainly use them again or recommend them to someone.

Review Date: 06/05/2015 | Author: Steven B.

Comments: Great company!! I would use them again.

Review Date: 05/27/2015 | Author: Tom M.

Comments: Timeliness and effort to please

Review Date: 05/18/2015 | Author: a Neighbor

Comments: Chess called me right away after submitting my request for service. Set up an appointment and they showed up on time. Very quick work on a not very fun project but was done professionally and am very happy with the service. Will hire again!

Review Date: 05/17/2015 | Author: Sundaram R.

Comments: The contractor was prompt and professional. He did a thorough job. Highly recommended. I already asked my friend to contact this plumber when he called me about it.

Review Date: 05/11/2015 | Author: Joyce K.

Comments: plumber were very professional, show up when he said he would. did the in a very timely manner cleanup after themselves. I would hired him again

Review Date: 04/29/2015 | Author: Mark J.

Comments: Came immediately and completed work in timely fashion. Will use again!

Review Date: 04/29/2015 | Author: Monica D.

Comments: Kwesi was very prompt in returning my phone call. My appointment was scheduled for 8am and he was there at 7:50am. He inspected pipes for me and replaced a valve. His price was $100 less then previously quoted from another company. I would definitely recommend Xpress Plumbing.

Review Date: 04/21/2015 | Author: Amr H.

Comments: Very quick to respond. Showed up on time & very courteous and professional. Fixed the problem in secs didn't even charge me.

Review Date: 04/11/2015 | Author: a Neighbor

Comments: Plumber was professional, fast gave a good price for the services.

Review Date: 04/05/2015 | Author: Deborah M.

Comments: Prompt, courteous and was willing to work on a holiday to unclog my toilet! I highly recommend.

Review Date: 03/19/2015 | Author: Rodney M.

Comments: Contractor was prompt, very responsive, and honest. The workmanship was superb.

Review Date: 02/10/2015 | Author: Robert S.

Comments: Very good customer service.Prompt,efficient &courteous. I'll use them anytime.

Review Date: 02/06/2015 | Author: Tom K.

Comments: Very prompt and the work was done quickly.

Review Date: 02/02/2015 | Author: Pam F.

Comments: He was awesome! My dog even liked him. He had to go through my closet to replace a shower valve. The work was done quickly and neatly. Everything works great! Pricing very reasonable. I could not be more pleased.

Review Date: 01/16/2015 | Author: Sandy A.

Comments: Very prompt and professional I absolutely will hire them again. I wish I could give them a 10 on a 1-5 scale!

Review Date: 01/15/2015 | Author: T S.

Comments: I am upset that I can only give Kwesi FIVE stars. He was AWESOME! On time, friendly, reasonable prices, work done on same day, showed us everything he was doing---explained every step. Highly recommended!!!!!!

Review Date: 12/19/2014 | Author: Enitan A.

Comments: Same day service. Advised on less costly options, very efficient and repaired and didn't bill for another problem that took only a couple of minutes. Highly recommend this gentleman.

Review Date: 12/05/2014 | Author: Trent L.

Comments: Excellent! Came the same day, prompt response. Also had the work done the same day and it was successful.

Review Date: 12/04/2014 | Author: James F.

Comments: The master plumber was a true craftsman. Knew his job inside and out.

Review Date: 12/01/2014 | Author: a Neighbor

Comments: Excellent! Came the same day, prompt response. Also had the work done the same day and it was successful. They also followed up.

Review Date: 11/29/2014 | Author: Anna W.

Comments: I received a phone call from Xpress Plumbing the moment I submitted my request on HomeAdvisor. We had a leaking water tank that needed immediate repair. The quote was straight forward and reasonable, and the techs came in within 30 min of a call--prepared and very courteous. The job was completed fast, clean, and the payment taken without issues. The tech advised on some issues that we might face in the future due to higher than normal water pressure and recommended solution. No uncomfortable up-sells. One year warranty was also provided by the company. Great service all around--thank you!

Review Date: 11/27/2014 | Author: Jason H.

Comments: Very responsive and fair priced. Would definitely use again and recommend to others.

Review Date: 11/26/2014 | Author: Todd S.

Comments: These gentlemen were so professional and efficient. I would definitely hire them again. They understand how to provide good customer service and I would recommend them to anyone.

Review Date: 11/25/2014 | Author: a Neighbor

Comments: Extremely professional, very efficient valued my time. Would use him again.

Review Date: 11/20/2014 | Author: a Neighbor

Comments: Technicians were efficient, professional and timely.

Review Date: 10/15/2014 | Author: David M.

Comments: The best customer service in resolving a misunderstanding during the job that I have ever experienced. I will never look for another plumbing company. This is a company that is serious about their service to customers and integrity.

Review Date: 09/27/2014 | Author: a Neighbor

Comments: on time. professional. good job.

Review Date: 09/26/2014 | Author: Grace M.

Comments: Good job

Review Date: 09/25/2014 | Author: Richard S.

Comments: Very professional and prompt. Explained what would be done and what the charge would be. Would recommend them to anyone.

Review Date: 09/21/2014 | Author: Rajan P.

Comments: They did a difficult valve replacement professionally and without complaint.

Review Date: 09/11/2014 | Author: Pamela C.

Comments: Great with responding to the request. Work was performed same day. Very courteous. Repairs done in approximately 90 minutes. I would absolutely hire them again and highly recommend them.

Review Date: 09/10/2014 | Author: Naomi S.

Comments: I was so uncertain, but Mr. Kwesi's professionalism put me at ease, explaining cost and what needed to be done upon assessement of plumbing problem. Thanks Xpress Drain & Plumbing, LLC and Homeadvisor.com

Review Date: 09/10/2014 | Author: Leroy W.

Comments: They were prompt and professional. The explained details in advanced. They came prepared and did a great job with clean up.

Review Date: 09/08/2014 | Author: Gayla M.

Comments: Excellent service! Prompt and courteous!

Review Date: 09/01/2014 | Author: Sean B.

Comments: Super fast with setting the appointment. Very nice guy and was clean, quick with the two repairs and the cost was less than expected! Will hire again and recommend!

Review Date: 08/29/2014 | Author: Jim M.

Comments: Timely, professional, great customer service skills and HONEST!

Review Date: 08/22/2014 | Author: Cal C.

Comments: Prompt, efficient, fast.

Review Date: 08/21/2014 | Author: Jennifer G.

Comments: This company provided fast service. They were on time, very professional, explained what they were going to do and they quoted a fair price. Their customer service is OUTSTANDING! Although there was an issue with their installation of my garbage disposal, they were prompt to come back out and quickly remedy the problem. I am going to use them again in the future for additional work and I would highly recommend them.

Review Date: 08/17/2014 | Author: Terry P.

Comments: They were a pleasure to work with and delivered on everything they said.They were very professional and commicated with every step of the process. I highly recommend.

Review Date: 08/14/2014 | Author: Laura A.

Comments: THE PLUMBERS PROVIDED FAST SERVICE. THEY HAVE GREAT CUSTOMER SERVICE.

Review Date: 08/11/2014 | Author: Thomas J.

Comments: They were at my home right when they said they would be. Work was very professional and thorough. You can tell these guys really know what they are doing. I'd recommend them to anyone looking for fair price and excellent quality work.

Review Date: 08/11/2014 | Author: Robert P.

Comments: The company was very quick about fixing the issue and also very courteous as they kept me updated during the entire process. I would definitely recommend them to others

Review Date: 07/22/2014 | Author: a Neighbor

Comments: Nice people and explain to you with patience!

Review Date: 07/02/2014 | Author: Louis V.

Comments: Fast. Courteous. Professional. Called me within a few minutes of request. Showed up within 4 hrs. Found the leak and repaired it same day. Could not ask for more. Plumber was extremely courteous and professional.

Review Date: 06/30/2014 | Author: Terry H.

Comments: On time and very professional - will use again and again.

Review Date: 06/10/2014 | Author: a Neighbor

Comments: Very fast response time. Extremely courteous and knowledgeable. Arrived on time. Gave fair assessment of the situation and explained possible options. Prices are reasonable too.

Review Date: 06/09/2014 | Author: Johnny D.

Comments: On time, extremely professional, did a great job, and the price was right. I would hire Kwesi again without question.

Review Date: 06/06/2014 | Author: a Neighbor

Comments: Very pleased with work performed.

Review Date: 05/22/2014 | Author: Ken H.

Comments: n/a

Review Date: 05/21/2014 | Author: Lucille C.

Comments: I was very satisfied with the work that was done. He was courteous and polite, I would definitely hire Kwesi again.

Review Date: 04/04/2014 | Author: Futian S.

Comments: He did excellent work, and I was very satisfied. I definitely hire him for any plumbing job next time.

Review Date: 03/20/2014 | Author: a Neighbor

Comments: Very prompt, went out of his way to contact renter(s), very helpful and knowledgeable, price was right.

Review Date: 03/19/2014 | Author: Zain K.

Comments: I called and someone was over very quickly. Courteous and polite. Got the job done promptly. Very satisfied.

Review Date: 02/21/2014 | Author: Victor A.

Comments: Outstanding. Really professional. Got to me in 1/2 hour. Knowledgeable. Really good experience.

Review Date: 02/20/2014 | Author: Anthony P.

Comments: Excellent work"

Review Date: 02/12/2014 | Author: David R.

Comments: Prompt, friendly, knowledgeable plumber. Have used twice, both times very early on cold snowy mornings.

Review Date: 02/09/2014 | Author: Eric J.

Comments: Xpress Drain did a fantastic job. Most importantly, the owner is very professional. They arrived at the promised time, diagnosed the problem and repaired the pipe for a fair price. I will use them again in the future.

Review Date: 02/05/2014 | Author: Diana R.

Comments: Kwesi & Will called me quickly, they came right out & were very professional & attentive. I had a pretty good idea of what needed to be done but still had questions. Kwesi answered them all & explained in detail what the job entailed. He & his team were all very polite & friendly. They were on time & worked straight through till the job was done. He showed me what was done & answered any questions I had. GREAT EXPERIENCE! GREAT JOB!

Review Date: 01/29/2014 | Author: Shenetha R.

Comments: Quick response. Excellent customer service. Fair price for the work that needed to be done. He and his assistant were very friendly and courteous. Kwesi was very patient and willing to explain everything to my level of understanding.

Review Date: 01/28/2014 | Author: Shad K.

Comments: Kwesi was very courteous and completed the work promptly and went above and beyond.

Review Date: 01/11/2014 | Author: Ms T.

Comments: They not only did an excellent and professional job. They were that rare thing -- kind and good men who were willing to work with me. Mr. Kwesi and his men are just simply the best. I will use their service again and recommend them highly.

Review Date: 01/10/2014 | Author: Dana K.

Comments: Quick response, communicative great customer service! Kwesi is absolutely great his ,professional friendly, and affordable.My husband and I have complete peace of mind knowing that we have found a trust worthy, professional who's work is exceptional, thank you very much Kwesi. We have your number saved in our phone!

Review Date: 10/27/2013 | Author: Denise M.

Comments: Prompt, very customer service focused. I will use them the next time I have a plumbing issue and highly recommend them.

Review Date: 10/05/2013 | Author: Charlene J.

Comments: VERY fast response, wonderful customer service, and clear explanations of what (if anything) extra that needed to be done. I will definitely call again for my next plumbing project!

Review Date: 09/19/2013 | Author: Carol m E.

Comments: Excellent service, very professional. Kwesi called came out and fixed problem within hour. Will call again for any plumbing service.

Review Date: 09/17/2013 | Author: Rosena M.

Comments: Kwesi was very pleasant and got the work done within one hour and waited around an additional 20 minute to make sure there was no more leaks. then he gave me a number fir someone to come and remove all the water damage I had. job well done. thanks to Xpress Drain Cleaning Service and Kwesi. will recommend this place to all my friends.

Review Date: 09/14/2013 | Author: a Neighbor

Comments: Great to work with

Review Date: 09/03/2013 | Author: Fred D.

Comments: Kwasi called within 5 minutes of posting the request and arrived within one hour for an emergency service call. He correctly analyzed the shower problem, and fixed it along with two other nagging issues promptly. He was very professional and his price was fair. Do not go with a firm that charges a service charge to come to your house and then quotes prices from a book. You will get overcharged every time. I highly recommend Kwesi above any other Master Plumber listing that you will find. He does not disappoint!

Review Date: 08/28/2013 | Author: a Neighbor

Comments: very professional

Review Date: 08/27/2013 | Author: Tiffiny J.

Comments: Kwesi was very polite and professional not to mention punctual. He explained the issue and provided his information for follow up with no hassle. Most pleasant plumbing experience I have had.

Review Date: 07/21/2013 | Author: Te M.

Comments: Mr. kwasi was an excellent representative. I will call again.

Review Date: 07/18/2013 | Author: Yi Z.

Comments: Reliable and honest. Over the phone, I told them that water leaks out of my bathtub, they said their estimate is free. After inspecting the tub, they cut a hole on the ceiling (below the tub) and found out that what caused the leak. Since it is not a plumbing issue, they did not charge me anything. Previously another company stopped by and quoted me hundreds of dollars. I am lucky to find Xpress!

Review Date: 07/13/2013 | Author: a Neighbor

Comments: They were very professional, showed up on time and explain and completed the work as stated

Review Date: 07/01/2013 | Author: Paul C.

Comments: Awesi is a pleasure to work with. His follow up and detail is excellent.

Review Date: 06/26/2013 | Author: Mark M.

Comments: Smart capable plumber, but overpriced for work done.

Review Date: 06/18/2013 | Author: Fred B.

Comments: Great value and customer service. I will be calling Xpress for all on my plumbing needs from now on!

Review Date: 06/13/2013 | Author: Leon J.

Comments: Great service. Great value.

Review Date: 06/11/2013 | Author: Stephanie A.

Comments: Kwesi called as soon as I submitted my problem. He was at my house in 35 minutes, quickly solved our pilot light problem and wouldn't accept payment. We have other larger plumbing projects we will certainly be calling him for soon.

Review Date: 04/19/2013 | Author: Al S.

Comments: Very professional, knowledgeable, and efficient. After meeting him there was no need to look any further.

Review Date: 04/07/2013 | Author: Alison J.

Comments: The guys from Xpress were very professional. They showed up on time, identified and fixed my plumbing problem in a timely manner for an affordable price. I would definitely use them again.

Review Date: 04/05/2013 | Author: Dhaval G.

Comments: N/A

Review Date: 04/04/2013 | Author: John H.

Comments: Very prompt, knowledgeable, professional service. Cost seemed high but job was not an easy one and it appears they did it right...so it was worth it.

Review Date: 04/03/2013 | Author: Jennifer P.

Comments: They were very professional.

Review Date: 03/13/2013 | Author: William B.

Comments: Kwesi was prompt for the appointment; he was very knowledgeable. Customer interaction was excellent; job was professionally done and the price was very reasonable. I would not hesitate to use Kwesi again with any future plumbing problems.

Review Date: 03/12/2013 | Author: Melissa M.

Comments: We had a great experience with Xpress Drain Cleaning Services, LLC. They were on time, very professional, neat workers and very prompt with both their estimates and delivery of services. I would highly recommend this company to my friends and family.

Review Date: 02/23/2013 | Author: Erica C.

Comments: Very professional and got the job done for a fair price. I would use them again!

Review Date: 02/15/2013 | Author: a Neighbor

Comments: The Xpress Drain Cleaning Services plumbers were very professional and courteous. Kwesi fully explained the problem and the repair options after the inspection. Chris showed me exactly where the problem was with my toilet and I was clear about what it looked like before and after the fix. He also fixed a valve that was not working properly. I would definitely recommend Xpress Drain Cleaning to anyone who has a problem with their plumbing.

Review Date: 02/07/2013 | Author: a Neighbor

Comments: did excellent jod - satisfied with service

Review Date: 02/01/2013 | Author: a Neighbor

Comments: Xpress Drain Cleaning Services were eager to help out. They called me many times and left voice mail. And the proce they quoted was also low.

Review Date: 01/28/2013 | Author: John C.

Comments: The plumber was very respectful of my environment and made sure to leave everything clean and tidy. It was the fastest response I have ever received on a service call, i.e. less than 3 hours from submittal to completion of job.

Review Date: 01/24/2013 | Author: Andy G.

Comments: These guys stayed in touch while there were rain strom delays. Great communication through the process. They were clean and efficient and put the yard back together very well. We obtained a couple quotes which were vastly different. Xpress was 2/3rds lower than the highest price.

Review Date: 12/13/2012 | Author: Bobbie H.

Comments: Xpress Services contacted me quickly, provided an estimate and completed the work timely and professionally

Review Date: 12/10/2012 | Author: Rebbeca P.

Comments: Xpress Drain Cleaning Services is an understatement. I had a long-standing plumbing problem with my water supply inside a wall. Xpress arrived promptly, took the necessary steps, and had corrected the problem and restored the water to my house within 45 minutes! The team was courteous and efficient.

Review Date: 12/03/2012 | Author: J T.

Comments: The repair technician displayed excellent customer service, professionalism and timeliness! Many thanks to Xpress Drain Cleaning Services, LLC for a job well done! I look forward to using their services for all of my future plumbing repair needs!

Review Date: 11/29/2012 | Author: Leroi W.

Comments: This mobile user did not provide any additional comments.

Review Date: 11/27/2012 | Author: Brian B.

Comments: Kwesi was excellent!! He completed the job quickly, educating me along the way. I'm a first time home owner and admittedly not very handy, but he was patient and explained what, how and why he was doing what he was doing. He was personable, professional, and friendly. He is my ONLY plumber from now on! I've already referred him to my friends and eagerly recommend him and Express Drain to anyone needing plumbing services. I'm sure the other plumbers are great, but I say ask for Kwesi!

Review Date: 11/02/2012 | Author: Lynn E.

Comments: Fast service. Fixed problem. Courteous repairman. Satisfied.

Review Date: 10/27/2012 | Author: Michelle H.

Comments: We are extremely pleased with Xpress Drain. The tech was very pleasant to work with and we felt the prices were very fair. He even went above and beyond his job requirements by also working directly with our HVAC contractor to get city inspection passed. We worked with a lot of contractors during the remodel of our house and this has been one of our best experiences.

Review Date: 10/21/2012 | Author: Joy L.

Comments: Kwesi was truly a "God-Send" when I needed my pilot lit on the gas water heater and the fireplace, as I prepare to move into my home in Decatur. He was very quick to respond and when he arrived he figured out the issue and was done in less than 30 minutes! Very professional, knowledgeable and courteous and very reasonably priced! I will highly recommend to all I know!

Review Date: 09/28/2012 | Author: King H.

Comments: Kwesi is a complete professional. 5 star service ,will use his services again and recommend to all associates and friends.

Review Date: 09/25/2012 | Author: Del G.

Comments: I call the Xpress Drain Team at 5pm, and they were on site within 45 minutes fixing the issue. The were very responsive ! They were also very knowledgeable and easy to work with. I would definitely recommend them to my friends.

Review Date: 09/17/2012 | Author: a Neighbor

Comments: They came out the same day late on a Friday afternoon and worked until the problem was resolved. They worked until 10:30 pm on a Friday night. They also checked out a few other items I needed work on. I would recommend this company again. One of the best I have every worked with. Their pricing was also fair

Review Date: 09/14/2012 | Author: a Neighbor

Comments: They were great.

Review Date: 08/26/2012 | Author: Devon B.

Comments: On time...courteous... very knowledgeable... extremely thorough. if you've got a plumbing problem, you're stupid if you don't call Kwesi/Xpress Drain Cleaning. I HIGHLY RECOMMEND!

Review Date: 07/28/2012 | Author: Robert S.

Comments: Xpress Drain Cleaning was very courteous, personable, and professional. They installed our new faucet and unclogged two drains in about one hour.

Review Date: 07/24/2012 | Author: Phyllis S.

Comments: They responded very quickly and they were very attentive and nice to talk with.

Review Date: 07/22/2012 | Author: a Neighbor

Comments: Xpress Drain came out on time and took care of my leak ASAP. I will definitely use them again and recommend to everyone I know

Review Date: 07/20/2012 | Author: Ahmed A.

Comments: Kwesi is remarkable. Exceptional professionalism, customer service and work quality. Highly recommend.

Review Date: 07/14/2012 | Author: Elizabeth C.

Comments: Great customer service. Came same day that I called.

Review Date: 07/05/2012 | Author: Ryan D.

Comments: Quick response. Professional and courteous. Would not hesitate to use Kwesi at Express Drain again.

Review Date: 06/26/2012 | Author: Rebecca K.

Comments: in an emergency, I would use again

Review Date: 06/24/2012 | Author: Leah C.

Comments: Kwesi and Roger came within 24 hours of my call for assistance with two leaking toilets. They were on time for the appointment and amazingly pleasant and not pushy. All work was complete within a few short hours. I would highly recommend Xpress Drain Cleaning Services to any one in the metro Atlanta area.

Review Date: 06/02/2012 | Author: Rose A.

Comments: professional , reasonable prices, police, and concerned about any trash or dirt tracked into my house. very knowledgeable. The two gentlemen made me feel very confortable with my experience with them.

Review Date: 05/19/2012 | Author: Lillie R.

Comments: Super job.

Review Date: 05/15/2012 | Author: Mustansir A.

Comments: Very nice person to work with. I liked the professionalism; they did not charge me to open my clogged food disposal and did not charge any service visit. Would recommend to friends and I will be calling them for future use.

Review Date: 05/14/2012 | Author: Rhonda M.

Comments: Very detailed, explained the work and processes. Extremely patient anf friendly.

Review Date: 05/14/2012 | Author: Kirby K.

Comments: Very efficient, polite and professional. Replaced a shower valve which also required access through drywall. They arranged for another contractor to perform drywall repair and paint as soon as they finished their work. I was very impressed with their service in all respects.

Review Date: 05/08/2012 | Author: Mike S.

Comments: Professional, Prompt, and best price BY FAR! I've already made a Facebook post referring Xpress to my friends and will continue to promote them...

Review Date: 04/24/2012 | Author: Kirsty L.

Comments: Kwani and Roger were at my home in less than 30 mins. They offered to go to Lowes and take photos of the faucet I needed but I decided to go along. The job was done very well and quickly. They are both fun and very professional. Thank you!

Review Date: 04/22/2012 | Author: Mark M.

Comments: arrived on time as promised

Review Date: 04/08/2012 | Author: Kathleen B.

Comments: They are extremely professional, courteous, and honest in their work. I appreciate working with a team of individuals who provide the level of service they provided to me and my family.

Review Date: 04/05/2012 | Author: Ida W.

Comments: Kwesi and his assistant were extremely professional and courteous. They explained to me in detail what my problem was and gave me options. They are definitely my only choice for any future plumbling needs.

Review Date: 03/11/2012 | Author: a Neighbor

Comments: Excellent work

Review Date: 03/03/2012 | Author: Linwood H.

Comments: The Xpress representative was extremely courteous, pleasant, professional, timely, expedient, and very competent.

Review Date: 02/28/2012 | Author: Alex K.

Comments: Very friendly and got the job done quickly!

Review Date: 02/24/2012 | Author: Alita A.

Comments: Kwesi was prompt, courteous and highly professional. I had a clogged faucet and he identified and fixed the problem with remarkable speed. He was on-time, and offered unparalled value for this service. If the need arises I will definitely call him first - and refer him to others

Review Date: 01/05/2012 | Author: Ann M.

Comments: Kwesi came out and check the issue I was having. He advised it was a normal post usual drip after using the shower and nothing to be concerned with at the moment. He said he could still do the work if I want, but did not feel it warranted me spending the money yet. :-) Wow! that is honest and ethical service. NOTE: being "required" to place ratings in all areas in order to submit this, those for quality and value for money are guesses as to what it would be if he did the actual work at this time.

Review Date: 12/09/2011 | Author: Jada T.

Comments: very responsive to my call, and provided an excellent solution to my issue.

Review Date: 11/25/2011 | Author: Teresa K.

Comments: prompt, professional service.

Review Date: 11/23/2011 | Author: Tamera T.

Comments: The job was to either repair or replace the kitchen faucet. While I had purchased a new faucet - I also knew what was wrong with the old faucet and the cost of the replacement part. Company rep arrived on time, was professional and easy to converse with. He and I discussed the two options in detail prior to beginning the job. The job was finished within the quoted time and the area was clean of debris. Having obtained an estimate for both repair and replacement from another licensed plumber - I felt Xpress' price was very reasonable and I felt no pressure for 'add-ons' and the unexpected. I recommend Xpress without reservation.

Review Date: 11/10/2011 | Author: Cathryn B.

Comments: Kwesy was professional, thorough, and completed to the agreed work to my complete satisfaction. I have confidence in his knowledge and skills, and I'm glad I contracted Xpress Drain Cleaning Services.

Review Date: 10/21/2011 | Author: Eric V.

Comments: Great help. Mr. Danquah was on time, provided great service at a reasonable price. Highly recommend.

Review Date: 10/21/2011 | Author: Evone R.

Comments: Excellent service provider --- will be recommending Xpress to friends and associates.

Review Date: 10/12/2011 | Author: Michael W.

Comments: Great service and very professional.

Review Date: 10/08/2011 | Author: Ron P.

Comments: Came rt. after rush hour, gave free estimate that was good value so accepted & he went to store for parts. Returned w/i half hour, performed exstensive work w/i 2 hours & asst. did little job for free. Asst. found several extra preventative needs & did them for no charge (I gave some extra becuz he did so much, so well). OK connection was bumped and dripped when I chked out work. It was fixed very quickly. They did work w/o making any mess and took old parts with them. Very nice, knowledgable, professional and hard working guys. Highly recommend!

Review Date: 09/27/2011 | Author: a Neighbor

Comments: Excellent work. Expedient attention to the problem and immediate remedy. Will recommend to others.

Review Date: 09/03/2011 | Author: Frank N.

Comments: Friendly, candid and honest ! Pleasure to work with.

Review Date: 08/29/2011 | Author: Ken S.

Comments: They did a fine job. Everything is working again, and we really appreciate their help.

Review Date: 08/28/2011 | Author: Margaret S.

Comments: Company reponse was prompt and was work was professional done.

Review Date: 08/08/2011 | Author: a Neighbor

Comments: Customer service was great!

Review Date: 07/23/2011 | Author: Nadiyah M.

Comments: Kwesi was so dwn to earth. I felt as if we were old friends. He is very professional and respectful. He was very thorough.

Review Date: 07/23/2011 | Author: Troy S.

Comments: Mr. Boakye-Danquah is a first class gentleman and provides a first class service. He is very highly recommended.

Review Date: 07/22/2011 | Author: Dorethea H.

Comments: They called me promptly and I set up an appointment for the next day. Kwesi called to tell me that they were running late due an traffic incident. When they arrived, they were courteous and friendly. They repaired the pipes under the sink and followed me to Home Depot to help me select a new faucet. Kwesi and Chris were professionals and clean up before they left. I am recommending them to my neighbor.

Review Date: 06/14/2011 | Author: Dexter J.

Comments: Very professional and courteous. Kwansi called immediately after I submitted the request, arrived on time for his assessment, and completed the job on as scheduled, and cleaned up after themselves. I would definitely recommend their services and hire them again.

Review Date: 06/12/2011 | Author: Tom C.

Comments: Honest and efficient, he is now on my short list.

Review Date: 06/01/2011 | Author: Marilynn J.

Comments: May 31, 2011, Had a bathroom leak into the garage and by the time I pressed send, Kwesi from Xpress was calling to set up the appointment. Now that is SUPERB customer response. I immediately recommended him to someone else that was looking for a plumber. Thanks Kwesi and Xpress

Review Date: 05/29/2011 | Author: Neville R.

Comments: I got an estimate to fix a plumbing problem from a plumber that was recommended by a friend. He gave me an estimate for a solution, but said it would cause undetermined damage to my wall and ceiling. I made an alternate request on Service Magic and was contacted by Xpress Drain Cleaning Svc. The plumber by the name of Kwesi proposed a solution that would solve the problem with no damage to my wall. After fixing the problem to my satisfaction, he also installed my new bathroom fixture at no extra charge. During the process he was very prompt and professional. I would highly recommend Kwesi to anyone looking for a professional and courteous plumber.

Review Date: 05/21/2011 | Author: Greg S.

Comments: Kwesi, was very professional and patient with my mother b/c she had him trying to do ten other projects at one time, but he never complained and made allowances for her sometimes aloofness. In fact, he finished the job at a very very reasonable price.

Review Date: 05/20/2011 | Author: Steve S.

Comments: Excellent service. Super fast response time and very economical.

Review Date: 05/17/2011 | Author: Chiquella W.

Comments: Very knowledgeable and professional.

Review Date: 05/05/2011 | Author: Bob A.

Comments: What more can I say....

Review Date: 04/19/2011 | Author: Edward R.

Comments: curteous, informative and friendly. arrived when scheduled, quality work.

Review Date: 01/24/2011 | Author: Lamonte C.

Comments: Very good job. Price was very reasonable price. Will use again.

Review Date: 12/20/2010 | Author: Hope K.

Comments: Well I set up an appt for them to come out that night and replace my hot water heater. He agreed then he called me back later on to let me know that he didn't have the hot water heater in stock but that if I wanted him to he would go ahead and purchase one from Home depot or lowes that night. I told him that was OK just come in the morning wit the Rheem(I think) hot water heater. The appt was for 8. Well he didn't end up showing up until Like 8:30 because of traffic and some ice on the roads. All was well though once he got there. He explained to me the issues at hand and got to work. He charged me the proposed price. I would use him again.

Review Date: 12/19/2010 | Author: Larry S.

Comments: The staff members are very courteous, friendly and helpful! They did a very good job for us; and they did more than we asked for in our house. Thank you. Christina

Review Date: 12/19/2010 | Author: Miles B.

Comments: Very polite and professional; very precise with plumbing expertise, and very reasonable with the price.

Review Date: 12/15/2010 | Author: a Neighbor

Comments: Service was excellent.

Review Date: 11/18/2010 | Author: Daniel R.

Comments: On time, very professional and fairly priced.

Review Date: 11/07/2010 | Author: a Neighbor

Comments: Professional appearance and workmanship.

Review Date: 10/23/2010 | Author: Eddie S.

Comments: very prompt service with complete dianositcs well done job. i recommend to any one.

Review Date: 10/21/2010 | Author: a Neighbor

Comments: The service was great. Very professional, quick and reasonably priced. I would use Xpress again for any future plumbing needs.

Review Date: 10/14/2010 | Author: a Neighbor

Comments: Very professional the work was done quickly.

Review Date: 10/14/2010 | Author: Theresa H.

Comments: The technician was on time, very clean and worked very fast. He gave me all my options and had a great rate. I am very pleased with the work!

Review Date: 10/05/2010 | Author: Evan S.

Comments: They came out at 11:00 pm at the last minute. They were very quick and professional.

Review Date: 09/30/2010 | Author: Hugo D.

Comments: Very good service

Review Date: 09/13/2010 | Author: a Neighbor

Comments: Very professional and on time. Great customer service.

Review Date: 09/12/2010 | Author: Dean M.

Comments: I have used Express Drain Cleaning on two occasions. I told them what I wanted done and was give an estimate. The first time I use them, the service was performed at no charge to me. The second time that used them I had multiple projects done and the were done slightly under the estimate price. Express Drain Cleaning Services are very professional and I would highly recommend them for you plumbing needs.

Review Date: 09/10/2010 | Author: Estelle F.

Comments: The plumber was prompt and made every effort to keep the area where he was working clean. The plumber also made suggestions regarding the type of faucet to use as a replacement, and explained the job that he would perform thoroughly.

Review Date: 09/08/2010 | Author: Kim B.

Comments: The contractor was very courteous and prompt with the service provided. I am very pleased with my repairs.

Review Date: 09/04/2010 | Author: Mimi C.

Comments: Very professional and very experienced service personnel. The repair was done in the quickest and most competant manner. I strongly recommend this company.

Review Date: 08/23/2010 | Author: Willie M.

Comments: Excellent and expedient service. Had an emergency which required immediate attention and emergency was addressed within hours of the initial Service Magic request. Customer service was very professional.

Review Date: 08/16/2010 | Author: a Neighbor

Comments: Response to request quickly. Job was done nice and professionally. Easy to work with and fair price.

Review Date: 07/17/2010 | Author: a Neighbor

Comments: Fast and Professional!!! I will recommend to ALL my family and friends....

Review Date: 07/12/2010 | Author: a Neighbor

Comments: Very imformative and knowledgeable. Will complete this project in increments.

Review Date: 06/30/2010 | Author: Kevin C.

Comments: He showed up within an hour of my call and fixed the problem quickly. Great service.

Review Date: 06/26/2010 | Author: Orraine S.

Comments: service was speedy and job was done well.

Review Date: 06/22/2010 | Author: a Neighbor

Comments: Xpress Drain called me promptly to set up a time to diagnose the problem. The problem was completed promptly.

Review Date: 06/17/2010 | Author: Byron B.

Comments: The technician/Owner, called in advance to discuss the services, and followed up with a phone call on the appointment day. He was very helpful and friendly, and also used "booties" on his work boots to keep my floor clean. He completed the job as explained, on time and within the budget. I will use this company again and highly recommend them. B. Brown, (Army RET)

Review Date: 05/17/2010 | Author: Barb G.

Comments: I was referred to Kwesi Danquah with Xpress Drain Cleaning through Service Magic. In just 10 minutes I received a call and within 30 minutes he had arrived and fixed a small plumbing problem at one of my many rental homes. He was professional and very fair on his charge. I then gave him an additional rental home that also needed some small plumbing issues and he completed that job the same day. He faxed me itemized invoice and receipts. VERY PROFFESSIONAL!! WOW, I have been looking for an honest reliable, fair plumber for years! I will recommend Kwesi to all my landlord friends!!!

Review Date: 05/16/2010 | Author: Alex W.

Comments: Very professional and personable. Was proactive in following up to insure all was good.

Review Date: 05/15/2010 | Author: Charles R.

Comments: I am satisfied with their work and keys was a nice guy. Chuck

Review Date: 04/25/2010 | Author: Shawne H.

Comments: He was very nice and professional!

Review Date: 04/21/2010 | Author: Ellen C.

Comments: The response time was quick; the service was perfect; and he was very personable. I received excellent work for a reasonable price. I will certainly call Xpress Drain Cleaning Services again for my future plumbing needs.

Review Date: 04/10/2010 | Author: Claudette S.

Comments: Excellent in service and courtesy, I will differently recommend this services to friends and family.

Review Date: 03/11/2010 | Author: Vp J.

Comments: I received three responses to my request for plumbing service. I explained to each that my was for a faucet fixture stopper that would not close. Two said that they would not come out for less than $95.00 to $150.00. I thanked them politely and said I could not afford their service. Kwesi of Xpress Drain Cleaning Service said he would come and look at it at no charge and if it was a miner repair as I indicated he would not charge that kind of fee. We a time that was convenint for me and was true to his word. He fixed it in little time and was very courteous and gratuitous. Yes, this is the person to call for the job! VP Jack